Why are MMO customers treated so badly and better yet why do we take it?
As MMO gamers we have come to know many pains when it comes to the launch of a new game we have been following. We know what to expect come launch. The servers will crash, the game will be riddled with bugs, a hand full of features left out, and a CS team that doesn’t seem to care. After our second or third MMO we can predict the failures of a launch like Miss Cleo on a Friday night. After the launch of Warhammer online and with the expected bugs, broken mechanics, and the announcement that cities andclasses were cut I came to wonder… “If this were any other product in any other sector this would be all over the news and people would sue.
